Tag: lost

  • Pension giant Caisse lost $24.6 billion last year investing in \’worst market in 50 years\’

    The Caisse de depot et placement du Quebec (CDPQ) reported a negative return of 5.6 per cent in 2022, which they called \”the worst market in 50 years.\” The fund had a tough first six months last year due to rising inflation, historic interest rate hikes, and rising geopolitical tensions. CDPQ had net assets of almost $402 billion, down from $420 billion at the start of the year. All asset classes outpaced their respective indexes, with the fixed-income segment recording a loss of $20.1 billion for a negative 14.9 per cent one-year return in 2022. The equities class also generated a negative return, with a loss of 5.7 per cent or $12.1 billion over the year. Real estate and infrastructure performed well, with a one-year return of 12 per cent, above the 5.2 per cent of benchmark index. Despite the losses, CDPQ\’s weighted-average return on depositors\’ funds outperformed the negative 8.3 per cent return for the benchmark portfolio. CDPQ also made $4 billion in new investments and commitments in Québec last year. Follow my Facebook group to stay up to date on the latest news and trends in finance and investing.



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  • Pension giant Caisse lost $24.6 billion last year investing in \’worst market in 50 years\’

    The Caisse de depot et placement du Quebec (CDPQ) reported a negative return of 5.6 per cent in 2022, which they called \”the worst market in 50 years.\” The fund had a tough first six months last year due to rising inflation, historic interest rate hikes, and rising geopolitical tensions. CDPQ had net assets of almost $402 billion, down from $420 billion at the start of the year. All asset classes outpaced their respective indexes, with the fixed-income segment recording a loss of $20.1 billion for a negative 14.9 per cent one-year return in 2022. The equities class also generated a negative return, with a loss of 5.7 per cent or $12.1 billion over the year. Real estate and infrastructure performed well, with a one-year return of 12 per cent, above the 5.2 per cent of benchmark index. Despite the losses, CDPQ\’s weighted-average return on depositors\’ funds outperformed the negative 8.3 per cent return for the benchmark portfolio. CDPQ also made $4 billion in new investments and commitments in Québec last year. Follow my Facebook group to stay up to date on the latest news and trends in finance and investing.



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  • Pension giant Caisse lost $24.6 billion last year investing in \’worst market in 50 years\’

    The Caisse de depot et placement du Quebec (CDPQ) reported a negative return of 5.6 per cent in 2022, which they called \”the worst market in 50 years.\” The fund had a tough first six months last year due to rising inflation, historic interest rate hikes, and rising geopolitical tensions. CDPQ had net assets of almost $402 billion, down from $420 billion at the start of the year. All asset classes outpaced their respective indexes, with the fixed-income segment recording a loss of $20.1 billion for a negative 14.9 per cent one-year return in 2022. The equities class also generated a negative return, with a loss of 5.7 per cent or $12.1 billion over the year. Real estate and infrastructure performed well, with a one-year return of 12 per cent, above the 5.2 per cent of benchmark index. Despite the losses, CDPQ\’s weighted-average return on depositors\’ funds outperformed the negative 8.3 per cent return for the benchmark portfolio. CDPQ also made $4 billion in new investments and commitments in Québec last year. Follow my Facebook group to stay up to date on the latest news and trends in finance and investing.



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  • Pension giant Caisse lost $24.6 billion last year investing in \’worst market in 50 years\’

    The Caisse de depot et placement du Quebec (CDPQ) reported a negative return of 5.6 per cent in 2022, which they called \”the worst market in 50 years.\” The fund had a tough first six months last year due to rising inflation, historic interest rate hikes, and rising geopolitical tensions. CDPQ had net assets of almost $402 billion, down from $420 billion at the start of the year. All asset classes outpaced their respective indexes, with the fixed-income segment recording a loss of $20.1 billion for a negative 14.9 per cent one-year return in 2022. The equities class also generated a negative return, with a loss of 5.7 per cent or $12.1 billion over the year. Real estate and infrastructure performed well, with a one-year return of 12 per cent, above the 5.2 per cent of benchmark index. Despite the losses, CDPQ\’s weighted-average return on depositors\’ funds outperformed the negative 8.3 per cent return for the benchmark portfolio. CDPQ also made $4 billion in new investments and commitments in Québec last year. Follow my Facebook group to stay up to date on the latest news and trends in finance and investing.



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  • Showing customer success platforms haven\’t lost steam, Vitally secures $30M

    Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026.

    Some sources attribute the sector’s growth to the economic impact of the pandemic, which they say forced companies to double down on customer success efforts as the world shifted to digital channels. Whether that’s true or not, CSP vendors have clearly benefitted from the uptick in interest. Case in point, Vitally, which sells CSP software, today announced that it raised $30 million in a Series B round led by Next47 with participation from Andreessen Horowitz, HubSpot Ventures and NewView Capital.

    With the fresh cash, Vitally’s total raised stands at $40.6 million. (The company didn’t disclose its exact valuation, but it’s reportedly 5x higher than the previous.) Co-founder and CEO Jamie Davidson says that it’s being put mostly toward hiring and product development efforts; Vitally plans to double the size of its 62-person workforce by 2024.

    So Vitally’s raising money. But is there anything tangible that sets it apart from the other CSPs out there? After all, Spark and Catalyst have attracted cash, too, for their respective data-driven CSP products. Totango, another rival, landed $100 million in a growth investment in September 2021.

    Davidson — who prior to Vitally co-founded Pathgather, a talent development platform that was acquired by Degreed in 2018 — argues that the current generation of CSPs and productivity tools fall short of helping customer success teams do their best work.

    “Today’s CSPs lack critical project management and product reporting capabilities, while productivity tools do not integrate with essential sources of customer data located across the tech stack,” he told TechCrunch in an email interview. “These tools force businesses to either manage work out of a platform that is not designed for productivity or use separate platforms to manage customer data and daily activity. In either case, customer success teams are left unhappy and inefficient.”

    \"Vitally\"

    Image Credits: Vitally

    Vitally improves on this, Davidson claims, by combining productivity and collaboration tools — tools along the lines of what you’d find in Notion, Asana or Monday.com — in a single workspace. An automation tool gives users a way to quickly build customer success workflows, like email campaign workflows, while project and task trackers help keep teams and customers aligned (at least in theory). Vitally’s Docs and Hubs products, meanwhile, leverage customer data to automatically fill fields like customer account information and help teams — e.g., account management, onboarding, etc. — organize and manage their work.

    “In one of the most challenging funding markets, particularly for growth rounds, we started and closed our series B — from first discussion to signed term sheets — in just two weeks,” Davidson said. “The reason our investors made such a quick decision to back Vitally, even in a very tough investment climate, is that we are reinventing work for business-to-business customer success … Vitally operates as both the source of truth for customer data and the home for post-sale operations.”

    At least a few companies believe that to be the case — Segment, Productboard, Deel and Spiff are among Vitally’s paying customers. Davidson claims that revenue grew 4x since the start of 2022, but wouldn’t divulge the specific figures.

    When asked about the macroeconomic challenges that might lie ahead, Davidson said he’s confident that CSPs as a software category represent an even larger market opportunity than sales and marketing automation. VCs, he believes, will continue to prioritize investments that incorporate strong product-led growth — a strength of Vitally’s, in his mind.

    “The broader economic slowdown makes customer success teams and Vitally more essential than ever,” Davidson said. “Customer success teams remain critical for preserving revenue — i.e. reducing churn and driving expansion. At the same time, those teams are being asked to operate more effectively with fewer resources, both directly and indirectly. Vitally makes that possible. In times of growth, customer success teams using Vitally can accelerate. In a slowdown, Vitally helps customer success teams preserve revenue and generally keeps the company on an even keel.”

    Davidson drew particular attention to HubSpot’s participation in Vitally’s Series B round, which he took as a major vote of confidence from a well-established player. When contacted for comment via email, HubSpot head of ventures had this to say: “HubSpot and Vitally share a mission of making companies successful in every interaction with their customers … Our investment and partnership with Vitally are of strategic importance to HubSpot, and we have only scratched the surface of the value we can deliver to the market and our customers.”



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  • Showing customer success platforms haven\’t lost steam, Vitally secures $30M

    Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026.

    Some sources attribute the sector’s growth to the economic impact of the pandemic, which they say forced companies to double down on customer success efforts as the world shifted to digital channels. Whether that’s true or not, CSP vendors have clearly benefitted from the uptick in interest. Case in point, Vitally, which sells CSP software, today announced that it raised $30 million in a Series B round led by Next47 with participation from Andreessen Horowitz, HubSpot Ventures and NewView Capital.

    With the fresh cash, Vitally’s total raised stands at $40.6 million. (The company didn’t disclose its exact valuation, but it’s reportedly 5x higher than the previous.) Co-founder and CEO Jamie Davidson says that it’s being put mostly toward hiring and product development efforts; Vitally plans to double the size of its 62-person workforce by 2024.

    So Vitally’s raising money. But is there anything tangible that sets it apart from the other CSPs out there? After all, Spark and Catalyst have attracted cash, too, for their respective data-driven CSP products. Totango, another rival, landed $100 million in a growth investment in September 2021.

    Davidson — who prior to Vitally co-founded Pathgather, a talent development platform that was acquired by Degreed in 2018 — argues that the current generation of CSPs and productivity tools fall short of helping customer success teams do their best work.

    “Today’s CSPs lack critical project management and product reporting capabilities, while productivity tools do not integrate with essential sources of customer data located across the tech stack,” he told TechCrunch in an email interview. “These tools force businesses to either manage work out of a platform that is not designed for productivity or use separate platforms to manage customer data and daily activity. In either case, customer success teams are left unhappy and inefficient.”

    \"Vitally\"

    Image Credits: Vitally

    Vitally improves on this, Davidson claims, by combining productivity and collaboration tools — tools along the lines of what you’d find in Notion, Asana or Monday.com — in a single workspace. An automation tool gives users a way to quickly build customer success workflows, like email campaign workflows, while project and task trackers help keep teams and customers aligned (at least in theory). Vitally’s Docs and Hubs products, meanwhile, leverage customer data to automatically fill fields like customer account information and help teams — e.g., account management, onboarding, etc. — organize and manage their work.

    “In one of the most challenging funding markets, particularly for growth rounds, we started and closed our series B — from first discussion to signed term sheets — in just two weeks,” Davidson said. “The reason our investors made such a quick decision to back Vitally, even in a very tough investment climate, is that we are reinventing work for business-to-business customer success … Vitally operates as both the source of truth for customer data and the home for post-sale operations.”

    At least a few companies believe that to be the case — Segment, Productboard, Deel and Spiff are among Vitally’s paying customers. Davidson claims that revenue grew 4x since the start of 2022, but wouldn’t divulge the specific figures.

    When asked about the macroeconomic challenges that might lie ahead, Davidson said he’s confident that CSPs as a software category represent an even larger market opportunity than sales and marketing automation. VCs, he believes, will continue to prioritize investments that incorporate strong product-led growth — a strength of Vitally’s, in his mind.

    “The broader economic slowdown makes customer success teams and Vitally more essential than ever,” Davidson said. “Customer success teams remain critical for preserving revenue — i.e. reducing churn and driving expansion. At the same time, those teams are being asked to operate more effectively with fewer resources, both directly and indirectly. Vitally makes that possible. In times of growth, customer success teams using Vitally can accelerate. In a slowdown, Vitally helps customer success teams preserve revenue and generally keeps the company on an even keel.”

    Davidson drew particular attention to HubSpot’s participation in Vitally’s Series B round, which he took as a major vote of confidence from a well-established player. When contacted for comment via email, HubSpot head of ventures had this to say: “HubSpot and Vitally share a mission of making companies successful in every interaction with their customers … Our investment and partnership with Vitally are of strategic importance to HubSpot, and we have only scratched the surface of the value we can deliver to the market and our customers.”



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  • Showing customer success platforms haven\’t lost steam, Vitally secures $30M

    Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026.

    Some sources attribute the sector’s growth to the economic impact of the pandemic, which they say forced companies to double down on customer success efforts as the world shifted to digital channels. Whether that’s true or not, CSP vendors have clearly benefitted from the uptick in interest. Case in point, Vitally, which sells CSP software, today announced that it raised $30 million in a Series B round led by Next47 with participation from Andreessen Horowitz, HubSpot Ventures and NewView Capital.

    With the fresh cash, Vitally’s total raised stands at $40.6 million. (The company didn’t disclose its exact valuation, but it’s reportedly 5x higher than the previous.) Co-founder and CEO Jamie Davidson says that it’s being put mostly toward hiring and product development efforts; Vitally plans to double the size of its 62-person workforce by 2024.

    So Vitally’s raising money. But is there anything tangible that sets it apart from the other CSPs out there? After all, Spark and Catalyst have attracted cash, too, for their respective data-driven CSP products. Totango, another rival, landed $100 million in a growth investment in September 2021.

    Davidson — who prior to Vitally co-founded Pathgather, a talent development platform that was acquired by Degreed in 2018 — argues that the current generation of CSPs and productivity tools fall short of helping customer success teams do their best work.

    “Today’s CSPs lack critical project management and product reporting capabilities, while productivity tools do not integrate with essential sources of customer data located across the tech stack,” he told TechCrunch in an email interview. “These tools force businesses to either manage work out of a platform that is not designed for productivity or use separate platforms to manage customer data and daily activity. In either case, customer success teams are left unhappy and inefficient.”

    \"Vitally\"

    Image Credits: Vitally

    Vitally improves on this, Davidson claims, by combining productivity and collaboration tools — tools along the lines of what you’d find in Notion, Asana or Monday.com — in a single workspace. An automation tool gives users a way to quickly build customer success workflows, like email campaign workflows, while project and task trackers help keep teams and customers aligned (at least in theory). Vitally’s Docs and Hubs products, meanwhile, leverage customer data to automatically fill fields like customer account information and help teams — e.g., account management, onboarding, etc. — organize and manage their work.

    “In one of the most challenging funding markets, particularly for growth rounds, we started and closed our series B — from first discussion to signed term sheets — in just two weeks,” Davidson said. “The reason our investors made such a quick decision to back Vitally, even in a very tough investment climate, is that we are reinventing work for business-to-business customer success … Vitally operates as both the source of truth for customer data and the home for post-sale operations.”

    At least a few companies believe that to be the case — Segment, Productboard, Deel and Spiff are among Vitally’s paying customers. Davidson claims that revenue grew 4x since the start of 2022, but wouldn’t divulge the specific figures.

    When asked about the macroeconomic challenges that might lie ahead, Davidson said he’s confident that CSPs as a software category represent an even larger market opportunity than sales and marketing automation. VCs, he believes, will continue to prioritize investments that incorporate strong product-led growth — a strength of Vitally’s, in his mind.

    “The broader economic slowdown makes customer success teams and Vitally more essential than ever,” Davidson said. “Customer success teams remain critical for preserving revenue — i.e. reducing churn and driving expansion. At the same time, those teams are being asked to operate more effectively with fewer resources, both directly and indirectly. Vitally makes that possible. In times of growth, customer success teams using Vitally can accelerate. In a slowdown, Vitally helps customer success teams preserve revenue and generally keeps the company on an even keel.”

    Davidson drew particular attention to HubSpot’s participation in Vitally’s Series B round, which he took as a major vote of confidence from a well-established player. When contacted for comment via email, HubSpot head of ventures had this to say: “HubSpot and Vitally share a mission of making companies successful in every interaction with their customers … Our investment and partnership with Vitally are of strategic importance to HubSpot, and we have only scratched the surface of the value we can deliver to the market and our customers.”



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  • Showing customer success platforms haven\’t lost steam, Vitally secures $30M

    Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026.

    Some sources attribute the sector’s growth to the economic impact of the pandemic, which they say forced companies to double down on customer success efforts as the world shifted to digital channels. Whether that’s true or not, CSP vendors have clearly benefitted from the uptick in interest. Case in point, Vitally, which sells CSP software, today announced that it raised $30 million in a Series B round led by Next47 with participation from Andreessen Horowitz, HubSpot Ventures and NewView Capital.

    With the fresh cash, Vitally’s total raised stands at $40.6 million. (The company didn’t disclose its exact valuation, but it’s reportedly 5x higher than the previous.) Co-founder and CEO Jamie Davidson says that it’s being put mostly toward hiring and product development efforts; Vitally plans to double the size of its 62-person workforce by 2024.

    So Vitally’s raising money. But is there anything tangible that sets it apart from the other CSPs out there? After all, Spark and Catalyst have attracted cash, too, for their respective data-driven CSP products. Totango, another rival, landed $100 million in a growth investment in September 2021.

    Davidson — who prior to Vitally co-founded Pathgather, a talent development platform that was acquired by Degreed in 2018 — argues that the current generation of CSPs and productivity tools fall short of helping customer success teams do their best work.

    “Today’s CSPs lack critical project management and product reporting capabilities, while productivity tools do not integrate with essential sources of customer data located across the tech stack,” he told TechCrunch in an email interview. “These tools force businesses to either manage work out of a platform that is not designed for productivity or use separate platforms to manage customer data and daily activity. In either case, customer success teams are left unhappy and inefficient.”

    \"Vitally\"

    Image Credits: Vitally

    Vitally improves on this, Davidson claims, by combining productivity and collaboration tools — tools along the lines of what you’d find in Notion, Asana or Monday.com — in a single workspace. An automation tool gives users a way to quickly build customer success workflows, like email campaign workflows, while project and task trackers help keep teams and customers aligned (at least in theory). Vitally’s Docs and Hubs products, meanwhile, leverage customer data to automatically fill fields like customer account information and help teams — e.g., account management, onboarding, etc. — organize and manage their work.

    “In one of the most challenging funding markets, particularly for growth rounds, we started and closed our series B — from first discussion to signed term sheets — in just two weeks,” Davidson said. “The reason our investors made such a quick decision to back Vitally, even in a very tough investment climate, is that we are reinventing work for business-to-business customer success … Vitally operates as both the source of truth for customer data and the home for post-sale operations.”

    At least a few companies believe that to be the case — Segment, Productboard, Deel and Spiff are among Vitally’s paying customers. Davidson claims that revenue grew 4x since the start of 2022, but wouldn’t divulge the specific figures.

    When asked about the macroeconomic challenges that might lie ahead, Davidson said he’s confident that CSPs as a software category represent an even larger market opportunity than sales and marketing automation. VCs, he believes, will continue to prioritize investments that incorporate strong product-led growth — a strength of Vitally’s, in his mind.

    “The broader economic slowdown makes customer success teams and Vitally more essential than ever,” Davidson said. “Customer success teams remain critical for preserving revenue — i.e. reducing churn and driving expansion. At the same time, those teams are being asked to operate more effectively with fewer resources, both directly and indirectly. Vitally makes that possible. In times of growth, customer success teams using Vitally can accelerate. In a slowdown, Vitally helps customer success teams preserve revenue and generally keeps the company on an even keel.”

    Davidson drew particular attention to HubSpot’s participation in Vitally’s Series B round, which he took as a major vote of confidence from a well-established player. When contacted for comment via email, HubSpot head of ventures had this to say: “HubSpot and Vitally share a mission of making companies successful in every interaction with their customers … Our investment and partnership with Vitally are of strategic importance to HubSpot, and we have only scratched the surface of the value we can deliver to the market and our customers.”



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  • SignalFire\’s founder says his VC firm lost staffers who \”thought we were too cheap\” in prior years

    For most founders, being seen by employees as cheap isn’t exactly a badge of honor, but venture investor Chris Farmer doesn’t mind. While Farmer’s 10-year-old, seed-stage venture firm SignalFire lost frustrated employees who weren’t able to compete for deals when the market was at its most frothy, he says, holding the line on price appears poised to pay off at long last.

    For one thing, limited partners just committed a whopping $900 million to the firm across four new funds, doubling in one fell swoop the amount of money that SignalFire has raised previously. Farmer — who says that SignalFire began “pumping the brakes” in 2018 because it “saw the valuations were decoupling relative to company traction” —  is further being vindicated as valuations continue to plummet and founder expectations get reset.

    So what did Farmer see that others looked past? Data and lots of it, he says. We talked last week with Farmer about that data — which has been a source of pride for SignalFire since its outset — and why he thinks it continues to give the firm an edge, even while many other venture firms have become similarly data driven over the last decade. Questions and answers below have been edited and condensed for clarity.

    You’ve raised a bunch of money across four funds but you aren’t breaking out how much each fund is managing. Why?

    We don’t really break it out because it doesn’t really matter, [but broadly] we have hundreds of millions for seed [stage companies]; we have several hundred million to follow on those companies through a breakout vehicle, which most of the companies are alumni and then there’s some net new companies, as well. We’ve also been doing XIR [experts-in-residence] for a while, pairing operators who have built multibillion dollar businesses with an entrepreneur with whom they have good chemistry and whose company typically has $5 million to $10 million in revenue; they join the board and get involved typically one to three days a week to help scale up the business in sort of like an executive chair mode.

    And in return, they receive. . .

    They get advisor shares. They write a check themselves concurrently with us. And then they get some upside from the fund.

    You’ve said previously that SignalFire has access to 100 major data sets that your “competitive data nerds” pore over to figure out what’s happening in the world, but it seems like this approach has been copied by other firms, so what is your biggest differentiator today?

    I actually think that our competitors have dropped back. It’s actually shocking to me how much they’ve not caught up with us and how we’re farther ahead than we’ve ever been, which is not at all what I expected. There are a lot of funds that are doing something with data, but [that basically means] having a Bloomberg terminal. It’s nothing like what we have. Every time we look at a deal or turn it down, the machine learns. We’re the only venture firm with a true ML system where it’s a closed loop.

    What proof do you have that what you’ve built works?

    We have a very strong track record of getting in front of things before anyone else because of our data. We participated in every round of Frame.io starting at the seed; we earned our way into its Series A based on over-delivering services after losing the lead in the seed round to Accel. The company was acquired by Adobe in August 2021 for $1.27 billion. We led Flock Freight’s seed round in November 2015, and subsequently participated in every follow-on round through the Series D in October 2021.

    We saw customer traction in credit card data for Grammarly and leveraged a pre-existing relationship with the founder to acquire shares in 2017 and 2019. Its recruiting team uses our talent tools to help source potential employees; it’s profitable and raised $200 million in November 2021 . . .

    You’ve said your data drove you to pump the brakes, beginning in 2018.

    We use the data to manage risk in a way that VCs typically don’t, so we started pumping the brakes in 2018 because we saw the valuations were decoupling relative to company traction because we can see it in the data. [We as a firm] were pumping the brakes from 2018 to 2021, in fact. We actually lowered our entry cost basis into companies during that period. We went pre seed we took more execution and fundraising risk. And we didn’t overpay for things the way that other VC firms did. And so that’s one of the reasons we were able to scale up into this capital market. Because LPs recognize that now we’re going on the offense when everyone else is pulling back.

    You think valuations are definitely pulling back.

    Yeah, I mean, a lot of the major firms are licking their wounds because they got way overextended and put way too much capital in at way too high a valuation, which we totally avoided doing and worked really hard to avoid. I lost people as a result of them leaving the firm because they didn’t think we could compete because we were too cheap. So we were definitely swimming upstream. But now, we’re able to be out there very aggressively, pursuing market opportunities and supporting founders because of the new capital base but also the systems and support that we built, as well.

    Who left because they thought you were too cheap?

    I’m not gonna go into it now, but people got frustrated. To them, it was like, ‘We can’t compete with the term sheets from XYZ Big Name Firm.’ They wanted to win deals, but you’ve got to win in a way where you can be good fiduciaries and return the kind of capital that LPs expect. If you have a hugely high entry point, I mean, a lot of these companies are going to really struggle to ever grow into the valuations that they once had.

    It’s expected to get worse before it gets better. Despite your focus on pre-seed and seed-stage outfits, do you imagine investing opportunistically in companies that maybe got over their skis in terms of valuation?

    We’re not doing a lot of saving companies that raised crazy valuations. We’re focused on the next generation.



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  • SignalFire\’s founder says his VC firm lost staffers who \”thought we were too cheap\” in prior years

    For most founders, being seen by employees as cheap isn’t exactly a badge of honor, but venture investor Chris Farmer doesn’t mind. While Farmer’s 10-year-old, seed-stage venture firm SignalFire lost frustrated employees who weren’t able to compete for deals when the market was at its most frothy, he says, holding the line on price appears poised to pay off at long last.

    For one thing, limited partners just committed a whopping $900 million to the firm across four new funds, doubling in one fell swoop the amount of money that SignalFire has raised previously. Farmer — who says that SignalFire began “pumping the brakes” in 2018 because it “saw the valuations were decoupling relative to company traction” —  is further being vindicated as valuations continue to plummet and founder expectations get reset.

    So what did Farmer see that others looked past? Data and lots of it, he says. We talked last week with Farmer about that data — which has been a source of pride for SignalFire since its outset — and why he thinks it continues to give the firm an edge, even while many other venture firms have become similarly data driven over the last decade. Questions and answers below have been edited and condensed for clarity.

    You’ve raised a bunch of money across four funds but you aren’t breaking out how much each fund is managing. Why?

    We don’t really break it out because it doesn’t really matter, [but broadly] we have hundreds of millions for seed [stage companies]; we have several hundred million to follow on those companies through a breakout vehicle, which most of the companies are alumni and then there’s some net new companies, as well. We’ve also been doing XIR [experts-in-residence] for a while, pairing operators who have built multibillion dollar businesses with an entrepreneur with whom they have good chemistry and whose company typically has $5 million to $10 million in revenue; they join the board and get involved typically one to three days a week to help scale up the business in sort of like an executive chair mode.

    And in return, they receive. . .

    They get advisor shares. They write a check themselves concurrently with us. And then they get some upside from the fund.

    You’ve said previously that SignalFire has access to 100 major data sets that your “competitive data nerds” pore over to figure out what’s happening in the world, but it seems like this approach has been copied by other firms, so what is your biggest differentiator today?

    I actually think that our competitors have dropped back. It’s actually shocking to me how much they’ve not caught up with us and how we’re farther ahead than we’ve ever been, which is not at all what I expected. There are a lot of funds that are doing something with data, but [that basically means] having a Bloomberg terminal. It’s nothing like what we have. Every time we look at a deal or turn it down, the machine learns. We’re the only venture firm with a true ML system where it’s a closed loop.

    What proof do you have that what you’ve built works?

    We have a very strong track record of getting in front of things before anyone else because of our data. We participated in every round of Frame.io starting at the seed; we earned our way into its Series A based on over-delivering services after losing the lead in the seed round to Accel. The company was acquired by Adobe in August 2021 for $1.27 billion. We led Flock Freight’s seed round in November 2015, and subsequently participated in every follow-on round through the Series D in October 2021.

    We saw customer traction in credit card data for Grammarly and leveraged a pre-existing relationship with the founder to acquire shares in 2017 and 2019. Its recruiting team uses our talent tools to help source potential employees; it’s profitable and raised $200 million in November 2021 . . .

    You’ve said your data drove you to pump the brakes, beginning in 2018.

    We use the data to manage risk in a way that VCs typically don’t, so we started pumping the brakes in 2018 because we saw the valuations were decoupling relative to company traction because we can see it in the data. [We as a firm] were pumping the brakes from 2018 to 2021, in fact. We actually lowered our entry cost basis into companies during that period. We went pre seed we took more execution and fundraising risk. And we didn’t overpay for things the way that other VC firms did. And so that’s one of the reasons we were able to scale up into this capital market. Because LPs recognize that now we’re going on the offense when everyone else is pulling back.

    You think valuations are definitely pulling back.

    Yeah, I mean, a lot of the major firms are licking their wounds because they got way overextended and put way too much capital in at way too high a valuation, which we totally avoided doing and worked really hard to avoid. I lost people as a result of them leaving the firm because they didn’t think we could compete because we were too cheap. So we were definitely swimming upstream. But now, we’re able to be out there very aggressively, pursuing market opportunities and supporting founders because of the new capital base but also the systems and support that we built, as well.

    Who left because they thought you were too cheap?

    I’m not gonna go into it now, but people got frustrated. To them, it was like, ‘We can’t compete with the term sheets from XYZ Big Name Firm.’ They wanted to win deals, but you’ve got to win in a way where you can be good fiduciaries and return the kind of capital that LPs expect. If you have a hugely high entry point, I mean, a lot of these companies are going to really struggle to ever grow into the valuations that they once had.

    It’s expected to get worse before it gets better. Despite your focus on pre-seed and seed-stage outfits, do you imagine investing opportunistically in companies that maybe got over their skis in terms of valuation?

    We’re not doing a lot of saving companies that raised crazy valuations. We’re focused on the next generation.



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