Governments around the world are under pressure to deliver more with less. The public sector already plays a significant role in advanced economies, employing one in five workers and accounting for 40% of GDP on average. Ageing populations, climate change, and national security challenges are adding to the burdens on the state. To improve productivity, governments need to work smarter, eliminating waste and getting more from existing resources. McKinsey estimates that operational improvements could save the US government $750 billion per year without reducing the effectiveness of services. Leveraging technology, such as digitizing paperwork and automating tasks, offers promise for boosting efficiency and quality. Many countries, including Estonia and Singapore, have made progress in e-governance. Digitial governance can streamline processes, reduce staffing needs, and improve productivity for the private sector. Governments can also analyze data to identify inefficiencies, improve services, and generate revenue, using artificial intelligence. Ditching outdated technology and adopting best practices can bring long-term efficiency gains. Governments must balance the use of technology and data with privacy concerns, cybersecurity risks, and regulation. Overcoming these challenges is necessary to avoid strain on public services and the need to raise taxes.
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